Your privacy, our principles.

Mosa Ai (“we,” “our,” or “us”) provides AI-powered tools designed to help individuals and teams achieve more with less friction. This Privacy Policy describes our practices for collecting, using, storing, and protecting the personal information of users of our services.

By accessing or using Mosa Ai, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any aspect, please discontinue use of our services.

We collect information in three primary ways: directly from you, automatically through your use of our services, and from third-party sources.

Information you provide

• Account information (name, email, password)
• Profile details (job title, company, preferences)
• Payment and billing information
• Communications you send to us (support, feedback)
• Content you create within the platform

Information collected automatically

• Device and browser information
• IP address and approximate location
• Usage data (pages visited, features used, time spent)
• Performance and error logs

We use the information we collect for the following purposes:

• Service delivery — Operate, maintain, and improve our AI services
• Personalization — Tailor experiences to your preferences and usage patterns
• Communication — Send transactional emails, security alerts, and product updates
• Security — Detect, prevent, and respond to fraud and abuse
• Analytics — Understand how users interact with our platform to make it better
• Legal compliance — Meet our legal and regulatory obligations

We do not sell your personal information. We share data only in the following limited circumstances:

• Service providers — Trusted vendors who help us operate (hosting, analytics, payment processing)
• Legal requirements — When required by law, subpoena, or court order
• Business transfers — In connection with mergers, acquisitions, or asset sales
• With consent — When you explicitly authorize us to share information

Your data is protected by industry-standard security measures including:

• AES-256 encryption at rest
• TLS 1.3 encryption in transit
• SOC 2 Type II certified infrastructure
• Regular third-party security audits
• Multi-factor authentication for all team access
• Strict role-based access controls

While we take security seriously, no method of transmission over the internet is 100% secure. We continuously improve our practices to protect your information.

Depending on your location, you may have the following rights:

• Access — Request a copy of the data we hold about you
• Correction — Update or correct inaccurate information
• Deletion — Request deletion of your personal data
• Portability — Receive your data in a machine-readable format
• Objection — Object to certain processing activities
• Withdraw consent — Revoke previously granted permissions

To exercise any of these rights, contact us at privacy@Mosaintellect.ai. We respond to all requests within 30 days.

We use cookies and similar technologies to provide functionality, analyze usage, and improve our services. You can manage your cookie preferences through your browser settings or our Cookie Policy.

The types of cookies we use include:

• Essential — Required for core functionality
• Analytics — Help us understand usage patterns
• Preferences — Remember your settings and choices

Mosa Ai operates globally. Your information may be transferred to and processed in countries other than your own. When we transfer data internationally, we use appropriate safeguards including:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions from relevant authorities
• Privacy Shield frameworks where applicable

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:

• Notify you via email or in-app notification
• Update the “Last Updated” date at the top
• Provide a reasonable period to review changes before they take effect

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to our Data Protection Officer: